Privacy Disclosures
1. Introduction
NorthStar Financial Partners distributes a variety of financial products and services to you through its network of independent registered representatives, investment adviser representatives, and insurance agents. We have always valued the trust our customers have placed in us and are committed to the responsible management, use, and protection of our customers’ personal data. We are proud of our privacy and confidentiality practices, and we want you to know how we protect your data. This Online Privacy Policy identifies the ways NorthStar Financial Partners and its affiliates collect, store, use, disclose, and protect your personal data. Personal data, also known as personal information, personally identifiable information (PII), or sensitive personal information (SPI), is any information that can identify a person. You agree to the practices regarding your personal data outlined in this policy when you use NorthStar Financial Partners’ online services (www.northstarfp.net, , Investor360°).
2. Data We Collect About You
We may collect data when you use NorthStar Financial Partners’ website, including some types of personal data. Examples of personal data include your name, address, email address, telephone number, internet protocol (IP) address and/or domain, and click behavior as well as other data you may provide us when submitting a contact form or taking our online quiz. Users who complete our forms will share their name, email, as well as their unique message, which contains whatever data the user willingly shares. This information is used to learn about your needs and questions and initiate conversations about our business.
We may also receive your contact information from a third-party website regarding requests about financial products and services on that website. For NorthStar Financial Partners clients, we will ask you for contact information to provide you with secure online account access. We may collect and maintain information about your account, online account activity, online services, products requested, and usage of our website and applications.
3. Use/Sharing of Your Personal Data
We will use your personal data to provide information, products, or services you request in NorthStar Financial Partners’ online services; to verify your identity when accessing these services; to compare information for accuracy and verify our records; or to detect and prevent fraud or other criminal activities. We may share some of your personal data with other entities that perform services for NorthStar Financial Partners and are authorized to use your personal data to support our business operations. We may also share some of your personal data as permitted or required by law or as authorized by you.
4. Storage/Protection of Your Personal Data
To protect the privacy and security of personal data, we have designed and maintain administrative, technical, physical, and operational safeguards. Given the open nature of the internet, however, your personal data may be transmitted without security measures over networks connecting you to NorthStar Financial Partners’ systems and may be accessed and used by parties other than those for whom the data is intended. To safeguard against unauthorized access, NorthStar Financial Partners employs secure network architectures, such as encryption techniques, firewall barriers, authentication protocols, and intrusion detection. Your contact form entries are purged periodically and will be removed upon your request.
5. Cookies
A cookie is a text file that is stored by a web browser on a user’s machine. Websites use cookies for authentication, storing website/information preferences, and other browsing information that can help the web browser while accessing web servers. NorthStar Financial Partners uses cookies and similar technologies to track usage of the website and to address security issues. We may also use cookies to store your preferences relating to the use of our website. If you do not want to allow our website to place a cookie on your computer, you can change your browser’s settings to deny cookies; however, this may affect your experience with certain features of our website. Our websites do not respond differently when accessed by a browser that uses a do-not-track signal or similar mechanism.
6. Reviewing, updating or deleting your personal information
You have the ability to accept or reject cookies and similar technologies through your web browser settings. You can also use your web browser settings to prompt you each time a cookie is offered. Please review the instructions provided by the provider of your web browser for more information.
You may also submit a request to us to review, edit, or delete your personal information by emailing your request to info@northstarfp.net . We will assist you with your request once your identity has been verified.
We will retain your personal information for as long as necessary to provide you with the services you are eligible to use or as needed to comply with our legal obligations or enforce our agreements. For example, we may retain certain records for legal or internal business reasons, such as fraud prevention. Some of your information may also remain on backup systems, in compliance with applicable law.
7. Social Media
We provide additional information about NorthStar Financial Partners’ products and services on our social media sites such as Facebook, LinkedIn, and Twitter. Information shared on these social media sites is accessible to all participants; therefore, you should never post any personal data.
8. Personal Data on Children
We respect the privacy of children; therefore, we do not invite children to visit NorthStar Financial Partners’ online services nor do we intentionally collect or use personal data from children under the age of 13. For more information on the Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at www.ftc.gov.
9. Updating/Correcting Your Personal Data
If your personal data or account information is incomplete, inaccurate, or outdated, please contact us at 507-281-6650.
10. Questions About Your Privacy
Please email us at info@northstarfp.net if you have any questions or concerns regarding this policy.
11. Updates to This Online Privacy Policy
This policy is subject to change and should be reviewed periodically. Changes to this policy will go into effect when the revised policy is posted to our websites. You accept the revised policy when you choose to use NorthStar Financial Partners’ online services following these changes. Commonwealth, our broker dealer, also has their own privacy policy regarding your information. A copy of their privacy policy can be found here.